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Dropbox Online Not Opening

Dropbox Online Not Opening

HappyG
New member | Level 2

I am not able to access dropbox online from my laptop, even though I am able to from my other computers. I keep getting the following message:

 

This site can't be reached

The connection was reset

 

I tried checking the connection, checking the proxy and firewall, and running windows diagnostics. I also tried turning off my firewall and opening the Dropbox Online from another web browser (I use chrome and edge). I even uninstalled Dropbox app from my laptop. I don't know what else to do... HELP!

1 Reply 1

Re: Dropbox Online Not Opening

Jay
Dropboxer
Hi @HappyG, thanks for posting on the Community!

If you're only experiencing this on one computer, then aside from the firewall, there is a possibility that a proxy, VPN, other security software, or even ISP/router issues could be restricting traffic to the following Dropbox domains.

Since other machines on your network work fine, it should be something else that is specific to that computer.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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