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Dropbox Passwords Not Always Prompting "Ask to Save" When Entering Username and Password

Dropbox Passwords Not Always Prompting "Ask to Save" When Entering Username and Password

oranjeguice
New member | Level 2

Hi! I'm hoping to switch from LastPass to Dropbox Passwords.

 

However, when I enter my username and password on play.hbomax.com, and click log in, Dropbox Passwords does not prompt me to retain the login information. My adblocker is off, I've tried several times, and I even restarted my browser.

 

I tested it out on my banking site, which did work however. I'll continue testing, but, would like to see if there is a solution, or if anyone else has encountered this issue.

 

Thank you!

 

Edit: newegg.com doesn't seem to work either.

1 Reply 1

Re: Dropbox Passwords Not Always Prompting "Ask to Save" When Entering Username and Password

Jay
Dropboxer

Hi @oranjeguice, thanks for posting on the Community!

 

I'm sorry to hear about this. In order to look into this matter in more detail, I'd recommend getting in contact with the support team directly for their assistance.

 

Once you get a ticket number from the automated reply, please let me know here!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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