Hi @Nostuff; welcome aboard and happy Monday!
I'm sorry to hear you're having issues with installing our desktop app on your Windows computer and since the error you get is a Windows specific one, I'd suggest performing a simple web search on your preferred browser with the exact error string as you'll find plenty of results that could possible help tackle this issue.
That said, can you please let me know if you're installing our desktop app with admin priviliges and if the computer in question is up to date meaning that you're on the most recent OS and build?
Let me know what you find and we'll take it from there!
error 0x80070422 was a new one versus the "error 2" that had some documentation.
I did all the steps in the "error 2" posts. This started when I tried to sync the computer to the website, something that worked two days ago, that did not work Sunday. So here's what I did:
Am leaving Dropbox content online just in case something happens that fixes the issue but have removed from my computer. Will wait for someone to come up with a solution before I recommend my clients who use Dropbox for due diligence virtual data rooms to be wary.
Thanks for keeping me in the loop @Nostuff!
You haven't specified your device's OS and build? Could it be that it's running an ARM processor?
If so, it's true that you'll only be able to install the app for Windows 10 in S mode as our regular desktop app isn't compatible with your machine.
I hope this sheds some additional light!
Windows 10 home version 1909 build 18363.778
Intel Core i7-6700HQ CPU @ 2.60GHZ, 16GB Ram
as below, have been using Dropbox including the 'sync' for several years most recently having done a sync on 4/17/2020. On 4/19, the sync would not work hence the steps shown to attempt to fix the problem. According to dropbox, my "getting started" was 9/17/2011, but that doesn't reflect my using dropbox for the financing of my company in 2000. I don't think it's my computer, its the dropbox application that has a problem especially since Google does NOT have the problem.
Oh, I see. Thanks for the additional info @Nostuff!
In that case, you might need to switch out of S mode on your computer before trying to install our desktop app.
Keep me posted!
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