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Dropbox Woes - One Problem After Another

Explorer | Level 3

I have had numeorus issues with dropbox getting stuck and had to do clean install several times, endup with conflited folders for EVERY folder.

 

Now I am stuck with an dropbox app where I can can't acces preferences (no left click or right click workng on the dropbox icon in the taskbar).

 

I have tried another clean install and now the dropbox app doesn't seem to be adapting to screen ( I have already tried all options for override high DPI scaling on right click off dropbox.exe

 

dropbox.jpg

 

Basically just one problem after another

 

Yes i have tried advanced clean install several times

 

Yes I have downloaded and installed latest version

 

1 Accepted Solution

Accepted Solutions
Highlighted

Re: Dropbox Woes - One Problem After Another

Dropboxer
Dropboxer
If you have a large number of files on your account, it can take time to index files. Also, if you have more than 300,000 files, the performance of the Dropbox desktop application can deterior....
 
Afterwards, it’ll then need to sync the files to the Dropbox site if there were any changes.
 
Let us know more information, such as if you have many files on your account!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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View solution in original post

3 Replies 3
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Re: Dropbox Woes - One Problem After Another

Dropboxer
Dropboxer
Hi there, since the Dropbox desktop application uses a browser to render to login screen that you’re seeing, could you see if reducing the ‘zoom’ on your normal browser helps with viewing the entire login screen?

Otherwise, try clearing your cache and even resetting your browser entirely.

If this doesn’t work, try entering your login email on the prompt, press the Tab button, and then enter your password, then press Enter to see if this logs you in.

Keep me posted with any updates!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Highlighted

Re: Dropbox Woes - One Problem After Another

Explorer | Level 3

I fixed that with a clean install but I'm not able to sync - its just stuck on indexing for hours,days - I don't think its synced for weeks and this problem keeps coming back and I have to do a clean install again and again every time I end up back at the same problem.

Highlighted

Re: Dropbox Woes - One Problem After Another

Dropboxer
Dropboxer
If you have a large number of files on your account, it can take time to index files. Also, if you have more than 300,000 files, the performance of the Dropbox desktop application can deterior....
 
Afterwards, it’ll then need to sync the files to the Dropbox site if there were any changes.
 
Let us know more information, such as if you have many files on your account!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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