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Dropbox Won't Open, Sync, Uninstall or Reinstall on Windows 10

Dropbox Won't Open, Sync, Uninstall or Reinstall on Windows 10

Dolphining
Explorer | Level 4
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Been running dropbox on my computer without a problem for over a year. Just realized today that it hasn't synced for about the past week. Running on Windows 10. Also running Symantic Enpoint Protection Small Business Edition.

Problem details:

  • Do not see the tray icon 
  • Dropbox will not open when I try to run the program
  • Dropbox Update is running in the background
  • Attempted to Reinstall and got "error 2"
  • Attempted to Uninstall and "uninstall failed"
  • Disabled Enpoint Protection and tried again to reinstall and uninstall; no luck
  • Restarted the computer and, again, no luck

I've seen other community messages about error 2 and problems uninstalling, but there are few answers and none of those tips have solved my problem.

Anyone have a similar issue or can help?

Thanks!

10 Replies 10

cosmict
Explorer | Level 4
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Same here! Suddenly my Dropbox wont start. Restart didn't help. I tried to reinstall but it also won't uninstall. I tried offline instalation - didn't help. I killed all the processes, run uninstall as admin but still it fails to uninstall.

I have no clue what to do? Tried everything I know and  people here suggested. Running Win10.

Help?!

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    cosmict Explorer | Level 4
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    Jane Dropbox Staff
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    KeithMould New member | Level 2
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