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Dropbox and Files not connecting

Dropbox and Files not connecting

Cree
Explorer | Level 4

Dropbox doesn’t offer any download options on iPad Pro. Files doesn’t show Dropbox under locations.

1 Accepted Solution

Accepted Solutions

Re: Dropbox and Files not connecting

Rich
Super User II

@Cree wrote:

Dropbox doesn’t offer any download options on iPad Pro. Files doesn’t show Dropbox under locations.


Have you enabled Dropbox in Files. Tap the ellipsis ( ... ) and select Edit, then make sure Dropbox is enabled. Also make sure the Dropbox app is installed, linked to your account, and NOT protected with a passcode.

View solution in original post

2 Replies 2

Re: Dropbox and Files not connecting

Rich
Super User II

@Cree wrote:

Dropbox doesn’t offer any download options on iPad Pro. Files doesn’t show Dropbox under locations.


Have you enabled Dropbox in Files. Tap the ellipsis ( ... ) and select Edit, then make sure Dropbox is enabled. Also make sure the Dropbox app is installed, linked to your account, and NOT protected with a passcode.

Re: Dropbox and Files not connecting

Cree
Explorer | Level 4
Thank you so much! I now have connected all of my apps in Files and it shows up if I click Export and then Open in. Feels like it would be Download to Files. Hard for old ladies like me to remember things that aren’t logical.
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Top contributors to this post

  • User avatar
    Cree Explorer | Level 4
  • User avatar
    Rich Super User II
What do Dropbox user levels mean?
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