Dropbox app (121.4.4267) opens Finder window (Big Sur 11.3.1)

[pedalgirl]

I'm not panicking, yet.

Turned on Dropbox back up.  Sync'd Downloads, Documents and Desktop to dropbox - then read more about the feature.  

Decided that I did not want to use it, for reasons unnecessary at this time.

Opened the App, turned off syncing, but too late - all files up on Dropbox, and ghost/locked folder icons on my Mac.

Overnight, auto update to 11.3.1, restarted Mac.  Desktop files do not display on desktop, but can be seen in Finder > Desktop.

Now > Dropbox app (121.4.4267) opens Finder window (Big Sur 11.3.1), does not launch the actual App. Therefore I truly cannot turn off the back up, or move my files from Dropbox back to my Mac per https://help.dropbox.com/installs-integrations/sync-uploads/computer-backup > Choose Keep content in folders on this PC/Mac

Tried downloading new version of App, but it's trying to download to my Dropbox, which doesn't have enough room. 

Help please, anyone?!  

thanks a bunch in advance.

[pasq]

Hi Hannah,

Yes, I do have the Dropbox icon. I've clicked on it. If I click on the file icon, it brings up the Dropbox folders, but uses the Finder app:

 

[pasq]

Hi MartaMG,

That worked for me too.

Thank you!

pasq

[EASem]

I COULD KISS YOU!! It has bugged me endlessly that I've been stuck with the finder window instead of the app. 3 clicks and it's back!!

[colton_BDB]

Thank you so much Marta! 

I was beginning to wonder if anyone was actually going to address how to open the app instead of the Finder window. Great to know we can access all options from the icon in the menu bar, but still couldn't figure out the Finder issue without your help!

[Dbox debating]

Hey MartaMG, I encountered the same problem and your method worked! 😆

[MilliG]

Thank you MartaMG!! That worked for me. This issue has been driving me crazy for a few weeks now & I couldn't quickly get to my "favorites". Now they're back 🙂 🙂 🙂 

[Mechita52]

I am having the same problem.

But I am afraid to reinstall Dropbox and loose the files on my computer that are in the DROPBOX folder.

The issue is that:

1.- desktop application that used to sync disappeared, it  is not anywhere on the taskbar (I have looked according to all instructions)

2.- Files do not sync

3.- no sync option on any Dropbox file when I right-click on the folder ( I have the version that permits sync)

4.-I realized it is not syncing after one week, so there are files in the DROPBOX folder ON MY COMPUTER that have not been uploaded or synced. I DO NOT KNOW WHICH AND HOW MANY.

Please help me get the sync working again and not loose the NEW files.

[pasq]

I'm not sure if this will help, but try launching Dropbox using the Dropbox icon - sounds like it will come up in Finder.

Then, click Dropbox > Preferences > General tab and, where you see Finder in the dropdown, select Dropbox desktop app.

Best to you

[slam jam]

I think I may have found the solution to this.... If you go onto your dropbox profile in a web browser and click on your icon... go to settings and in the security section unlink your laptop. When I did this I was able to sign back in on my laptop and it automatically opened the app again.

[lexig]

Hi!

I'm having the same issue but on Windows. Any idea how to fix it? I finally was able to find dropbox preferences but I don't see that option under the "General" tab.