Dropbox app crashing on Android 11

[afk]

Hi,
I just changed my old phone for a pixel 4a, with android 11, and I can install the dropbox app from the play store just fine.
The problem is that I can not open it. As soon as it shows the dropbox logo it stops working.
I know this is still a really new version of Android, I just wanted to know if that is a known behavior and if you are already taking in consideration as one of the bugs to fix on future releases.
Thanks

[Jay · Accepted solution]

Hi @afk, thanks for messaging today!

We're not experiencing any similar issues to this currently..

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try uninstalling the app, rebooting your device, and reinstalling it?

Keep me updated with any progress!

[afk]

It was not the devices. I do not know what happened but uninstaling and reinstalling did the trick.

Thanks!

[Jay]

No worries, thanks for the update, @afk!

Enjoy your week ahead!