Currently have dropbox app installed for two of our users. Both running windows 10, 2004.
These were installed fresh for the first time yesterday.
Both the users do not have any notfications happening either through the dropbox app or through the windows 10 notification center.
When i check the notification options within the app preferences i can see that all options are ticked.
Whilst looking though some other discussions similar to my issue i can see some people point out checking the windows 10 notifications and alerts options, however drop box does not show up for those 2 users as an option to turn on or off.
we have 3 people in a team and a bunch of external users adding files to a shared folder and we would like to see notification when new files are addd or changed.
Can you just clarify for me, when you mentioned checking in the notifications center, did you navigate there through "Start button > Settings > System > Notifications & actions" and then check under the section "Get notifications from these apps"?
Also, can you let me know which version of the app is installed on these devices and the OS version?
Yes i check through "Start button > Settings > System > Notifications & actions". There is no dropbox options there on any of the computers i just installed the app on. It was a clean install on all three computers.
Dropbox app was the latest as of when i installed last week, downloaded from dropbox wepsite.
Windows is currently on
Windows 10 Version 2004 build 19041.488
Have also checked notification options from within app in the preferences section under notifications and everything is ticket.
Dropbox app version is 105.3.638, this is the same version on the other 3 computers.
Have already tried dissabling notificiations from within the dropbox app and re enabling them but it did not solve the issue. I also checked windows 10 notification after doing so to see if it added a new option for dropbox within that area but it sadly did not.