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Dropbox app not starting (Windows10)

Dropbox app not starting (Windows10)

raku78
Explorer | Level 3

Hello,

 

I realised my dropbox folder wasn't syncing anymore since a couple of weeks. When I started the app it gave me an error message (see below). I de-installed and re-installed dropbox and also restarted the laptop.

 

Thanks!

Ralf

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 98.4.158
bn.constants.WINDOWS_SHELL_EXT_VERSION: 37
bn.is_frozen: True
machine_id: 8b2a8ba3-5f82-41cf-8072-4de2e619f043
pid: 12388
cwd: 'C:\\Program Files (x86)\\Dropbox\\Update\\1.3.295.1'
real_path='C:\\Program Files (x86)\\Dropbox\\Update\\1.3.295.1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\ralfk\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\ralfk\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'C:\\Users\\ralfk\\Dropbox'
real_path='C:\\Users\\ralfk\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\98.4.158\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\98.4.158\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\ralfk\AppData\Local\Temp
TEMP: C:\Users\ralfk\AppData\Local\Temp
tempdir: 'C:\\Users\\ralfk\\AppData\\Local\\Temp'
real_path='C:\\Users\\ralfk\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 7742, in main_startup
File "dropbox\client\main.pyc", line 3195, in run
File "dropbox\client\main.pyc", line 1785, in save_or_restore_installer_tag
File "dropbox\gui.pyc", line 127, in _trace_warn_if_called_on_main_thread
File "dropbox\client\config.pyc", line 306, in __setitem__
File "dropbox\client\config.pyc", line 97, in __setitem__
File "dropbox\sqlite3_helpers.pyc", line 296, in execute
File "dropbox\sqlite3_helpers.pyc", line 262, in _raise_better_operational_exception
File "six.pyc", line 696, in reraise
File "dropbox\sqlite3_helpers.pyc", line 291, in execute
sqlite3.OperationalError: attempt to write a readonly database

1 Reply 1

Re: Dropbox app not starting (Windows10)

Jay
Dropboxer

Hi @raku78, thanks for posting on the Community!

 

Could you try the steps in this thread to see if they help with your issue?

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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