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Dropbox app on Mac does backup of everything on the Mac; Problems with return it

Dropbox app on Mac does backup of everything on the Mac; Problems with return it

New member | Level 2

Hello everyone,

 

I hope someone can help me. I´m really desperate.

I installed the dropbox app on my mac. Accidentally I allowed dropbox to do a backup of my mac, but I only have 2GB on the dropbox so it doesn't work. I tried to return the backup with the help file of dropbox but it doesn't work. I fear to lose all the stuff I have on my mac. Can someone help me how to stop dropbox doing the backups withput loosing everything.

 

Thank you!!

1 Reply 1

Re: Dropbox app on Mac does backup of everything on the Mac; Problems with return it

Dropboxer

Hi @Mello1; thanks for using Dropbox and welcome aboard!

 

I'm sorry to hear you're having issues with this. Can you let me know if you already gone through the relevant Help Center article to see if it helps?

 

https:confused face:/help.dropbox.com/installs-integrations/sync-uploads/computer-backup

 

Should the matter persist, please send me a screenshot so I can have a visual too. 

 

Thanks a bunch! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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