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Dropbox app on iPhone X plays video audio from the lock screen

Dropbox app on iPhone X plays video audio from the lock screen

oblivion_today
New member | Level 2

My iPhone X is completely locked down with virtually no functionality (how I want it). I noticed today that if I am watching a video on the Dropbox app and I locked the screen, I can click the home button or lock button and controls for that video pop up, allowing me to play the audio from the video I had been watching without having to enter the passcode. I have the passcode enabled for my iphone and for Dropbox.

How do I disable this from being available? I am running the current version of IOS and have pretty much every function in the settings turned off or disabled. Any suggestions?

1 Reply 1

Re: Dropbox app on iPhone X plays video audio from the lock screen

Jay
Dropboxer
Hi @oblivion_today, thanks for messaging the Community!

Are the notifications for the Dropbox mobile app disabled?

What happens if you stop the video before locking the phone?

This will help me to assist further!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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