I added the Dropbox app to my iphone yesterday and it instantly kicked me out of Gmail. I know my password (I have it written down and saved, nothing has changed) but Google won't let me back in. It appears my password was changed without me knowing. Please help!
Hey there @nmwriter - funny thing what you mention; as I can't imagine how this could happen (our app can't have changed your password) would you mind elaborating on this?
If possible, attach screenshots that might help with our investigation. Also, could you please verify that you're running our latest version of the mobile app (currently 112.2)?
In addition, have you tried contacting your email service provider to ask about this directly?
My email service provider meaning Google? Yes, no luck for 3-5 business days. All I know is I downloaded the Dropbox app and it asked me for a (Google) password. I entered one and suddenly Gmail kicked me out and my gmail password doesn't work.
Ah, so you didn't have a backup email or backup codes? Thats a bummer. Make sure to set those up as soon as you get back into your account. Also, turn on 2 factor auth in Gmail, in case this was a hack, that should help for next time.
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