Dropbox app won't install

[Rob12]

Hi,
i've got issue with installation.
I've been trying to install the Dropbox desktop app and I get to a certain point and it gets stuck on a window that says "waiting for Dropbox to installation video" and it's not getting anywhere from there.
Any help?

Thanks

[Jane]

Hey aleincerti & Deanso, 

Thanks both for your detailed replies & screenshots, much appreciated!

Seems that you’ve been experiencing a different issue, so each case needs to be treated separately. I’ve made sure to accept Deanso’s last reply as a solution, so that other users check your replies in the future and find this easily. 

• aleincerti Seems that the “odd setting” on your Windows pc is the culprit, as changing networks helped you run the application normally. Please keep this thread updated if you experience the same behavior again, so that we narrow down the causes. 

•  Deanso Seems that your OS was preventing the uninstall, due to lack of space on your C:\ drive. I was glad to hear that this workaround fixed the issue for you though 
  . For future reference, you could also check this resource on how to uninstall the application manually, which may be useful. 

Please keep us updated here if further assistance is needed! 

Warm regards, 

JaneA

[Sanchez]

Hi @Rob12, @Deanso & @aleincerti

Would you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxT

Thank you!