cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Want to learn some quick and useful tips to make your day easier? Check out how Calvin uses Replay to get feedback from other teams at Dropbox here.

Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox conflicting with Anti virus (Norton/Sophos)

Dropbox conflicting with Anti virus (Norton/Sophos)

UR1ofTHEM
Helpful | Level 5
Go to solution

Norton Firewall Alert: "Dropbox 49.4.69 does not have a valid digital signature."

 

Can someone please help with this? I don't understand what's going on.

26 Replies 26

Walter
Dropbox Staff
Go to solution

We're still working on this @BillH - thanks for asking!

 

I'll make sure to get back to you once I have more news on the matter - thank you for your patience!

 

Happy Monday!

 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

davidnelson
New member | Level 2
Go to solution

I got this message again today for version 59.4.93.0

Walter
Dropbox Staff
Go to solution

Where are you getting it exactly @davidnelson? Have you updated your antivirus program to its latest version, thus updating its database?

If you don't mind me asking, which program are you using that results to this message? 

Let me know what you find and we'll take it from there. 

In any case, thanks again for posting here David (I guess you're the same as @davidonelson - right?)


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

davidnelson
New member | Level 2
Go to solution

Norton Security

Next time I will try to get a screen clip so I can post that.

I have a paid subscription and I keep it updated.

Walter
Dropbox Staff
Go to solution

Thank you for that @davidnelson - please keep me posted!

In the meantime, thanks for using Dropbox and enjoy the rest of your day.

Cheers David!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

brandyhyatt
New member | Level 2
Go to solution

I'm having this same issue with Norton and Dropbox, did anyone find a solution? 

Walter
Dropbox Staff
Go to solution

Sorry to hear that @brandyhyatt - have you tried the solutions mentioned in the page below?

https://help.dropbox.com/desktop-web/cant-establish-secure-connection

Let me know how it goes!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Walter Dropbox Staff
  • User avatar
    brandyhyatt New member | Level 2
  • User avatar
    davidnelson New member | Level 2
What do Dropbox user levels mean?