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Dropbox couldn't Start

Dropbox couldn't Start

DionysusPsi
New member | Level 2

Last night my computer shut down after an extended blackout drained my UPS.

Now on boot dropbox and OneDrive have both given me trouble.

Dropbox gives me an error that "Dropbox couldn't start", a link to help and a log file and no other means to help correct the issue.

bn.BUILD_KEY: Dropbox
bn.VERSION: 106.4.368
bn.constants.WINDOWS_SHELL_EXT_VERSION: 45
bn.is_frozen: True
machine_id: 7cca70db-3304-481f-8737-1e02c0def959
pid: 19576
cwd: 'C:\\Program Files (x86)\\Dropbox\\Client'
real_path='C:\\Program Files (x86)\\Dropbox\\Client'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
HOME: None
appdata: 'C:\\Users\\Dionysus\\AppData\\Local\\Dropbox\\instance1'
real_path='C:\\Users\\Dionysus\\AppData\\Local\\Dropbox\\instance1'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
dropbox_path: 'H:\\Dropbox'
real_path='H:\\Dropbox'
mode=0o40555 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
sys_executable: 'C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\Dropbox.exe'
mode=0o100777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
trace.__file__: 'C:\\Program Files (x86)\\Dropbox\\Client\\106.4.368\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
real_path='C:\\Program Files (x86)\\Dropbox\\Client\\106.4.368\\python-packages.zip\\dropbox\\client\\ui\\common\\boot_error.pyc'
not found
parent not found
TMP: C:\Users\Dionysus\AppData\Local\Temp
TEMP: C:\Users\Dionysus\AppData\Local\Temp
tempdir: 'C:\\Users\\Dionysus\\AppData\\Local\\Temp'
real_path='C:\\Users\\Dionysus\\AppData\\Local\\Temp'
mode=0o40777 uid=0 gid=0
parent mode=0o40777 uid=0 gid=0
Traceback (most recent call last):
File "dropbox\client\main.pyc", line 799, in wrapper
File "dropbox\client\main.pyc", line 6528, in finish_dropbox_boot
File "dropbox\client\main.pyc", line 6016, in _init_components_for_account
File "dropbox\client\main.pyc", line 5967, in create_sync_engine
File "dropbox\sync_engine_boundary\factory.pyc", line 267, in make_sync_engine
File "dropbox\sync_engine\nucleus\classic_client\sync_engine.pyc", line 349, in __init__
File "dropbox\sync_engine\nucleus\classic_client\modern_client\modern_client.pyc", line 190, in __init__
File "dropbox\sync_engine\nucleus\classic_client\modern_client\base.pyc", line 128, in __init__
File "dropbox\sync_engine\nucleus\classic_client\thin_adapter\in_proc.pyc", line 228, in __init__
File "dropbox\sync_engine\nucleus\classic_client\thin_adapter\in_proc.pyc", line 598, in _init_new_engine_locked
File "dropbox\sync_engine\nucleus\thin_client\client.pyc", line 151, in __init__
File "extensions\nucleus\nucleus_python.pyx", line 86, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> NtCreateFile syscall: open_unchecked |>> Permission denied"

 

How do I repair? Do I reinstall?

1 Reply 1

Re: Dropbox couldn't Start

Здравко
Super Collaborator | Level 20

Hi @DionysusPsi,

It looks very similar to discussed here. Is your case the same?

Hope this gives right direction.

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