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Dropbox crashes on my Mac Book Pro

Dropbox crashes on my Mac Book Pro

hugorntavares
New member | Level 2

Hi have a Mac Book Pro with MacOS Mojave v. 10.14.6, and the latest version of the dropbox app installed.

Today after turning on my laptop, I started getting the following message:

 

Screenshot 2020-09-21 at 19.06.14.png

 

and when I click on "Turn On Accessibility", it is already On. After a few seconds, the dropbox app quits and  tries to restart, and everything happens all over again.

I tried to uninstall it and install it again, but nothing changes.

 

Can anyone help, please? Thanks in advance.

1 Accepted Solution

Accepted Solutions

Re: Dropbox crashes on my Mac Book Pro

Walter
Dropboxer

Hi @hugorntavares; thanks for joining our Community!

 

Since re-installing the app didn't improve matters, may I have you perform a clean, advanced re-install and let me know if you still get the same results? 

 

Thanks! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
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View solution in original post

2 Replies 2

Re: Dropbox crashes on my Mac Book Pro

Walter
Dropboxer

Hi @hugorntavares; thanks for joining our Community!

 

Since re-installing the app didn't improve matters, may I have you perform a clean, advanced re-install and let me know if you still get the same results? 

 

Thanks! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox crashes on my Mac Book Pro

hugorntavares
New member | Level 2

Thank you very much, it worked perfectly!

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