cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox crashing in Catalina

Dropbox crashing in Catalina

mrb7
New member | Level 2

I can’t get Dropbox to start in Catalina. Constantly crashes as I try and open the app. Tried downloading the beta and it does the same. 

2 Replies 2

Re: Dropbox crashing in Catalina

Lusil
Dropboxer
Hi there @mrb7
 
The OS you're running is not currently a fully tested or supported environment for the Dropbox desktop app. While we do support a variety of OSs, we are unable to support these versions until they are officially classified as stable.
 
You can see a list of our system requirements and keep an eye out for any updates on the matter in this article: https://help.dropbox.com/installs-integrations/desktop/system-requirements
 
Nonetheless, your files will remain safe in your Dropbox account and you can still access them from another supported device, or from the website using a supported browser.
 
I know this isn't the ideal response you were looking for, but do let me know if you have any other questions!

Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox crashing in Catalina

mrb7
New member | Level 2

Thanks, I appreciate that it  is a beta but was hoping that you were aware of the problem and there might be a beta Dropbox on the way. 

Poll
Do you work or study in the creative industry? If so, which area?
If you use Adobe, don't forget to check out our latest integrations update here.
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?