cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about apps and Dropbox integrations to make working from home easy here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox date crashed. Try to uninstall but failure

Dropbox date crashed. Try to uninstall but failure

ellenhyy
Explorer | Level 3

My dropbox suddenly cannot open. The data was crashed. I try to uninstall the dropbox & reinstall again but failure.  The dropbox in Program Files x86 cannot be delete. It prompt a error message : The action cannot be completed because the folder/file is open in another program. But there is no other program is opened. What should I do now?

1 Reply 1

Re: Dropbox date crashed. Try to uninstall but failure

Jay
Dropboxer

Hi @ellenhyy, thanks for posting today!

 

It sounds like the Dropbox desktop application is still running when you're trying to uninstall it. Could you try quitting the app from the system tray near the clock on the bottom right?

 

Afterwards, try these steps to uninstall the app form the system.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?