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Dropbox desktop app (NOT S mode)

Dropbox desktop app (NOT S mode)

LisaBee
Helpful | Level 5

Everytime I  try any link to download the dropbox desktop app, the only file I get is for S mode.

I am NOT running in S mode. How do I get the regular desktop app for Windows?

Every location I've been to results in the following file:

   dropboxInstaller.exe  (658 KB)

Anyone who can point me in the direction of the desktop app that is NOT the one for S mode; I'd be so greatly appreciative! 🙂

I've tried installing from the dropbox acct, from dropbox.com/install, from dropbox.com/downloading . . . all of these result in the installer for "S" mode. Where can I get the installer for "NOT S mode"?

Thanks!

1 Accepted Solution

Accepted Solutions

Re: Dropbox desktop app (NOT S mode)

LisaBee
Helpful | Level 5

Hi Walter -- thanks for the quick response. I did previously find a similar link somewhere, but didn't get a successful install. Then, after over 10 install/uninstalls and several reboots, the small file did finally work. I tried so many different things, there's really no telling what exactly made it finally successful. Except that I did have a few friends watching me on zoom, and that always seems to make a difference when someone's actually watching! 😉  But I will say that there are quite a handful of people out there who have posted that they had the exact same issue. The file would only install S Mode, and then after lots of tinkering, it finally installed correctly. I don't know that anyone has been able to post a definitive solution as to what exactly caused it to finally work. Hopefully, if someone else sees this post, they'll give your download a shot before spending hours/days trying to figure out why they can only get S Mode installed.

View solution in original post

4 Replies 4

Re: Dropbox desktop app (NOT S mode)

Walter
Dropboxer
Hey there @LisaBee, thanks for joining our Community!

Could you please try the offline installer from this page and let me know the results?

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox desktop app (NOT S mode)

Rich
Super User II

@LisaBee wrote:

Everytime I  try any link to download the dropbox desktop app, the only file I get is for S mode.

I am NOT running in S mode.


What device are you trying to install on? If it doesn't have an x86-based processor (i.e. it has an ARM or other such processor) then you can't run the regular desktop application and will only get the app for S Mode. It's not because you're running in S Mode, but because your processor can't run applications meant for x86-based processors.

Re: Dropbox desktop app (NOT S mode)

LisaBee
Helpful | Level 5

Hi Walter -- thanks for the quick response. I did previously find a similar link somewhere, but didn't get a successful install. Then, after over 10 install/uninstalls and several reboots, the small file did finally work. I tried so many different things, there's really no telling what exactly made it finally successful. Except that I did have a few friends watching me on zoom, and that always seems to make a difference when someone's actually watching! 😉  But I will say that there are quite a handful of people out there who have posted that they had the exact same issue. The file would only install S Mode, and then after lots of tinkering, it finally installed correctly. I don't know that anyone has been able to post a definitive solution as to what exactly caused it to finally work. Hopefully, if someone else sees this post, they'll give your download a shot before spending hours/days trying to figure out why they can only get S Mode installed.

View solution in original post

Re: Dropbox desktop app (NOT S mode)

LisaBee
Helpful | Level 5

Hi Rich -- Thanks for the response. Don't think it was a processor error . . . pls see my response under Walter's response. Good to go now, but took a bit of frustration to get there! 🙂

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