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Dropbox desktop app (NOT S mode)

Dropbox desktop app (NOT S mode)

LisaBee
Helpful | Level 5
Go to solution

Everytime I  try any link to download the dropbox desktop app, the only file I get is for S mode.

I am NOT running in S mode. How do I get the regular desktop app for Windows?

Every location I've been to results in the following file:

   dropboxInstaller.exe  (658 KB)

Anyone who can point me in the direction of the desktop app that is NOT the one for S mode; I'd be so greatly appreciative! 🙂

I've tried installing from the dropbox acct, from dropbox.com/install, from dropbox.com/downloading . . . all of these result in the installer for "S" mode. Where can I get the installer for "NOT S mode"?

Thanks!

15 Replies 15

Jay
Dropbox Staff
Go to solution

Hi @October, the S Mode app can change sharing permissions depending on your current plan. Basic users can have edit and read only access to files and folders on the account.

 

Could you clarify exactly what issue you're experiencing, with screenshots if need be (while hiding any personal info).


Jay
Community Moderator @ Dropbox
dropbox.com/support


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NEShipley
New member | Level 2

Hi Walter,

 

Would you please share the link again?  I just got a surface pro x with windows 11 (not s mode) and it will only let me download Dropbox lite.  

 

Many thanks,

Noelle

Megan
Dropbox Staff

Hi @NEShipley, I hope you're doing well! 

 

If the device isn't in S mode, then you should be able to download our stable version using this link.

 

Let me know if you face any issues, or have any questions! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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Rich
Super User II

@NEShipley wrote:

I just got a surface pro x with windows 11 (not s mode) and it will only let me download Dropbox lite.


The Surface Pro X uses a Microsoft SQ processor which is an ARM-based processor. The Dropbox desktop application is not yet compatible with ARM-based processors. They're working on a Beta release but there's no ETA at the moment. You can follow this thread for more information.

NEShipley
New member | Level 2
Just wondering, how late my have they been working on it.

Thank you for getting right back to me.

NEShipley
New member | Level 2
Is it the same for a Surface Pro X with ARM processor?
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