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Re: Extremely slow download via Mac

Dropbox desktop app slow syncing team wide.

TAS_01
Helpful | Level 5
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Our Dropbox Team Account has degraded Performance today. Our full Team (remote and office) has only around 300 Kbits Download Speed.
We have around 22 TB in Multiple Teamfolders. Has anyone the same Problem?

40 Replies 40

Pes3nt1
New member | Level 2
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The Chat Assistance said: 

"Regarding the Dropbox website, in order to help me identify the cause of the problem, could you please try the following steps and let me know if they help?

1. Use a different browser like Safari, Mozilla Firefox, or Chrome
2. Clear your browser's cache. You can find instructions for doing so here: wikihow.com/Clear-Your-Browser...
3. Try Incognito Mode or Private Browsing mode. You can find instructions for this here:
-- Chrome: support.google.com/chrome/answ...
-- Firefox: support.mozilla.org/en-US/kb/p...
-- Safari: support.apple.com/kb/PH19216
4. Restore your browser to its default settings and disable any browser plugins. The issue you're experiencing may be the result of a security setting or a plugin that you have installed on your browser. " 

Someone else tried this? 

Blaza12
Explorer | Level 4
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Same in Serbia, sync app is extremely slow

FFUF
New member | Level 2
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yeah, we tried. but no success @Pes3nt1

evains
New member | Level 2
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All of the abovementioned didn't work for me. 

Did someone else try those ways of solving the problem and had any success? 

Pes3nt1
New member | Level 2
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Thank you. 

Blaza12
Explorer | Level 4
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even my PC do not work proper because of DB app, HDD goes to 100% and when I turn off DB App everything go back to normal

PeterK84
New member | Level 2
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I did, cleared the DNS cache as well. Nothing helps.

Michael_Rosenstein
New member | Level 2
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Same here. Cologne, Germany.

evains
New member | Level 2
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They did something, speeds are up again!

PeterK84
New member | Level 2
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Nothing changed on my end.

Need more support?