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Dropbox.device error when importing files from SD card to lightroom

T-Jack New member | Level 2
New member | Level 2

Hello, starting this morning i'm getting an error everytime I import photo/video files from SD cards onto my MacBook Pro using Adobe Lightroom.  Says some import functions were not performed as dropbox.device is not a photo file.  It's happening with cards from both DJI drones and Sony A9 mirrorless cameras.  I've never seen this error and have no idea whats causing it.  I can't find any dropbox.device files on the card using finder.

1 Reply 1

Re: dropbox.device error when importing files from SD card to lightroom

Dropboxer
Dropboxer
Hey @T-Jack, welcome to the Dropbox Community! 
 
Your description echoes what’s been discussed here previously.
 
If this doesn’t apply, could you include a screenshot of the error message (omitting personal info) in your next post, so I can advise on the best next steps a bit more accurately? 
 
I look forward to hearing back from you!
 
This thread is closed due to inactivity. Please feel free to create a new topic here. 

 


Jane
Community Moderator @ Dropbox
https://dropbox.com/support

 

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