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Dropbox dmg not opening

New member | Level 2
New member | Level 2

Hi

I have recently got a new iMac Pro and needed to download the Dropbox desktop app as I dont like using the browser based one. I've downloaded the DMG file from here

https://www.dropbox.com/en_GB/downloading

But when I double click on it to launch it does nothing. Any help would be appreciated

Tim 

3 Replies 3
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Re: Dropbox dmg not opening

Dropboxer
Dropboxer
Hi Tim, could you try rebooting your machine and then downloading the full version of the installer to see if it helps at all?
 
Keep me posted!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Dropbox dmg not opening

New member | Level 2
New member | Level 2

Hi Jay

Thanks for your reply, a few pieces of software started acting up a bit so I shut the machine down and restarted and that resolved all the issues. Never had that issue with a dmg file before so it threw me, shoudl have thought of the 'switch it off and back on again' thing! 

Cheers

Tim

Highlighted

Re: Dropbox dmg not opening

Dropboxer
Dropboxer
No worries, glad to hear that it’s working now!
 

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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