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Dropbox does not appear when I use browse to find a file

Dropbox does not appear when I use browse to find a file

YvonneLH
New member | Level 2

Hello, hoping someone can help.

I am working on a charity auction site using my ipad. When I want to upload a photo, I click on 'browse' but there is no dropbox option.

I have added the device.

Suggestions would be greatly appreciated!

1 Accepted Solution

Accepted Solutions

Re: Dropbox does not appear when I use browse to find a file

Daphne
Dropboxer
Hey again @YvonneLH,
 
Okay I see, that's understandable! 
 
Can you open up the Files app for me and on the left “Browse” panel, tap the option Edit in the top right of the panel. From there, do you see the option to add Dropbox as a location? If so, does this then allow you to be able to choose Dropbox to subsequently upload photos via the web?
 
Let me know how it goes - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

6 Replies 6

Re: Dropbox does not appear when I use browse to find a file

Daphne
Dropboxer
Hi there @YvonneLH,
 
Just so I have a better understanding, can you let me know what options you see when you “browse” to upload?
 
In this case, since you are uploading via the web browser, you may need to export the photos from the Dropbox app so it is stored locally on your device, to be able to upload the photos.
 
Let me know - Cheers!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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Re: Dropbox does not appear when I use browse to find a file

YvonneLH
New member | Level 2

Thanks Daphne.

When I click on 'browse', there is the heading 'locations' and under that is:

On my ipad

iCloud Drive

Recently deleted

Then there is 'favourites' and 'tags'

I have tried adding Dropbox to the Files App, but I can't seem to do this.

Cheers,

Yvonne

Re: Dropbox does not appear when I use browse to find a file

YvonneLH
New member | Level 2

I should also add, I am working on this project as part of a team, so I want to access the images (photos and logos) as they get uploaded to dropbox by other contributors, so I won't be able to use the export option.

Thanks again

Re: Dropbox does not appear when I use browse to find a file

Daphne
Dropboxer
Hey again @YvonneLH,
 
Okay I see, that's understandable! 
 
Can you open up the Files app for me and on the left “Browse” panel, tap the option Edit in the top right of the panel. From there, do you see the option to add Dropbox as a location? If so, does this then allow you to be able to choose Dropbox to subsequently upload photos via the web?
 
Let me know how it goes - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox does not appear when I use browse to find a file

YvonneLH
New member | Level 2
Daphne you gorgeous creature! It worked! Thank you so much, I was so frustrated and you sorted it out!!! Cheers!

Re: Dropbox does not appear when I use browse to find a file

Daphne
Dropboxer
I’m so glad to hear that sorted out the issue for you @YvonneLH:grin:
 
If you ever have any other questions or issues please don’t hesitate to reach out here on the Community (and feel free to ping me with an @). Hopefully next time we can help before there's any frustration!
 
I hope you have a beautiful day ahead - Thanks!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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