Dropbox installs & integrations
Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.
I am migrating my Dropbox to a new computer with the same name and username. After I run Dropbox I get an error message.
Deleting local instance ~/.dropbox and reinstalling Dropbox app did not help.
Here's the message:
Go to Solution.
JayCommunity Moderator @ Dropboxdropbox.com/support
Did this post help you? If so, please give it a Like below. Still stuck? Ask me a question! Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
View solution in original post
Thank you, it worked!
I did delete my dropbox instance in the terminal
mv ~/.dropbox/ ~/.Trash/dropbox.old
Then I removed /DropboxHelperTools from the /Library (press Command+Shift+G and search /Labrary to go there in Finder).
I then replaced the old Dropbox directory and installed dropbox app from the scratch.
A new directory was created and all files are now synchronized.
Thank you for your prompt help!
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!