Dropbox error in Salesforce/LeanData
We're getting an error with our Dropbox/Salesforce integration in a roundabout way. When we are trying to assign an Account in LeanData, we're seeing a "CANNOT_INSERT_UDPATE_ACTIVATE_ENTITY" error. "Dropbox_for_SF.DropboxClient.UserNotConnectedException" is also in the error. Screenshot attached. I cannot see a way to contact support, possibly because we are on the free integration.
I'm not even really sure where to begin to troubleshoot! Has anyone else ever seen this?
Hey there @robwalte, I hope you're having a good day!
Could you provide a little more info on the steps that you're taking when you get this error?
Have you tried reaching out to Salesforce Support too? They would have a better idea as to how LeanData comes into play with this.
Let me know - thanks!
Could you provide a little more info on the steps that you're taking when you get this error?
Have you tried reaching out to Salesforce Support too? They would have a better idea as to how LeanData comes into play with this.
Let me know - thanks!
Daphne
Community Moderator @ Dropbox
dropbox.com/support
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