Dropbox folder in the File Explorer on Windows S

[JMACBog]

Hey ppl, I am working on the Surface Go and so when I download Dropbox I get the App. Fine. But, if I am working on a document and I want to save it in my Dropbox I don't get that option. I need to save it first on to my desktop or something and then upload it into the App. In other words, I can't have my beloved Dropbox Folder, as I do on my other devices. Is this a bug? Whose fault is this? How can I solve it?

[Mark · Accepted solution]

It isnt a bug, no, you just downloaded the wrong version of Dropbox 🙂

You've downloaded the app from the App Store which works like it would on a mobile rather than the actual Dropbox client from www.dropbox.com/downloading 🙂

[KRHamm]

Unless I'm missing something, the suggested solution does not work on Windows 10 S. Because only Windows Store apps can be installed, it is not possible to use the Desktop app as was suggested.

For me the problem remains: I can use the Dropbox app from the Windows Store, but have to manually upload any files worked on. Frustrating, indeed!

[Rich]

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@KRHamm wrote:

Unless I'm missing something, the suggested solution does not work on Windows 10 S.

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@Mark is a Mac guy, so he may not be familiar with the limitations of Windows 10 S. You're correct, though; the full Dropbox client will not work on S. You have to use the version from the Microsoft Store which is not capable of syncing to a local folder.

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For me the problem remains: I can use the Dropbox app from the Windows Store, but have to manually upload any files worked on. Frustrating, indeed!

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The Dropbox app in the store is designed as a mobile app, and isn't meant to sync like the desktop app.

[esmoran162]

I just ran into this as well as I tried to install Dropbox on a new computer. Turns out there is now a limit of 3 for the "basic (free)" version. I had a bunch of old phones / computers listed as linked so it would not complete the install (and create the link in file explorer) unless I unlinked a bunch of the old devices and got down to the limit of 3.

[Rich]

@esmoran162 

That's a completely different issue than the one that was discussed in this thread. If you want to discuss the new device limit policy, you can do so on the following thread:

• https://www.dropboxforum.com/t5/Manage-account/March-2019-device-limit-policy/m-p/333940#M27067