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Dropbox giving error

Dropbox giving error

Isabellacev19
New member | Level 2

Good morning! My dropbox is mistaking and marking an (x) and not update. Can anyone help me?

1 Reply 1

Re: Dropbox giving error

Walter
Dropboxer

Hi Isabella! Welcome to our Community :doughnut:

From what I understand, you must be seeing an 'X' on your desktop app's status as shown within your system tray/manu bar - is this correct?

Could you send me a screenshot of how it looks like on your end so I can have a better view of the matter at hand?

By the way, did you by any chance try to re-install our software on the affected computer before or when this started showing up?

Thanks in advance for your reply and sorry if I'm missing something here @Isabellacev19


Walter
Community Moderator @ Dropbox
dropbox.com/support


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