Will it ever happen?
I'm so annoyed that I can't fully use my files (stored in Dropbox) with iOS app that already support Files.app integration.
Dropbox iOS Files app support is very poor and buggy.
Hey @Architetto D. - thanks for checking in with us!
I'd be more than happy to help look into this with you, I'll just need a bit more info to make sure that we're on the same page. For example, are you:
Any additional details would be very helpful. Cheers!
Thanks for getting back to me, @Architetto D.
At first, thanks for sharing your feedback in regards to tags and syncing them.
As for the conflicted copies that you're getting, could you check if you're running the latest version of the Dropbox mobile app and your iOS?
Finally, could you clarify the exact steps you take from the Files app that result in errors, as well as sending me a screenshot (without any personal info) of them?
Keep me posted!
Thanks for the additional info, @Architetto D.
Have you tried downloading via the Dropbox mobile app directly? Does the file download or do you get an error message?
As for the conflicted copies, do you by any chance have a ticket open with our Support team about this?
Thanks for clarifying that for me, @Architetto D.
In general, to download a file, you need access to a WiFi network or cellular data. You can find more info about this here.
As for the conflicted copies, I'd be happy to create a ticket for you and get you in touch with a specialized member of the team.
Let me know how you'd like to proceed!
I've sent you a ticket, so when you get the chance, please check your inbox and we'll take it from there.
Thanks again, @Architetto D.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.Sound good? Let's get started.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!