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Dropbox/iOS gets back to root folder

New member | Level 2
New member | Level 2

Hello

Since a few weeks, everytime I leave the Dropbox App on iOS (for example if the phone rings), it goes back to the root folder and I need to find the folder I'm working on again and again.
Is there a way to avoid this ?

 

Thanks in advance

3 Replies 3
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Re: Dropbox/iOS gets back to root folder

Dropboxer
Dropboxer

Hello @sburgert, I'd be more than happy to help look into this!

Could you try the following:

  1. Uninstalling the mobile app.
  2. Rebooting your device.
  3. Reinstalling the mobile app. 

Let me know how it goes!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Dropbox/iOS gets back to root folder

New member | Level 2
New member | Level 2

@lusil I try and I will let you know the result. Thank you

Highlighted

Re: Dropbox/iOS gets back to root folder

Dropboxer
Dropboxer

No worries, @sburgert


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
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