cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Learn all about how Alex on the Community team used Dropbox in college here!

Dropbox installs & integrations

Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dropbox is Missing from my computer

Dropbox is Missing from my computer

scottferguson
Explorer | Level 3

I had problems with Dropbox on my computer. I uninstalled it. Re- downloaded the app, but now there is nothing on my computer. I get directed to the Dropbox folder which has an empty file and the get started pdf, nothing else.
HELP!

7 Replies 7

Re: Dropbox is Missing from my computer

Mark
Super User II

What is www.dropbox.com/events showing?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Dropbox is Missing from my computer

scottferguson
Explorer | Level 3

There is nothing on my computer!

I have a shortcut icon on my desktop, that leads to a dropbox folder with the dropbox file inside

Re: Dropbox is Missing from my computer

Mark
Super User II

But thats not what I asked @scottferguson  

 

We cant help if you wont give us the info asked.

 

What does www.dropbox.com/events show in terms of your account?


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Dropbox is Missing from my computer

scottferguson
Explorer | Level 3

Sorry I didnt realise that was a link button! As you may have gathered I am not 100% up to speed drop.PNGon this sort of thing!!

Re: Dropbox is Missing from my computer

Mark
Super User II

Ok, so that means it sounds like everything is either still downloading to your machine OR you've 2 Dropbox folders - least the data is still there and safe though!

 

What does Dropbox say if you mouse over its icon on the status bar? It can take time to re-download everything


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Re: Dropbox is Missing from my computer

scottferguson
Explorer | Level 3

Nothing appears on the status bar...!!

Re: Dropbox is Missing from my computer

scottferguson
Explorer | Level 3
Still need help...
Who's talking

Top contributors to this post

What do Dropbox user levels mean?
Need more support?