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Dropbox is not connecting with gmail

Dropbox is not connecting with gmail

Mundomoni
Explorer | Level 4

My gmail acount is unable of attaching dropbox files and I get the message www.dropbox.com rejected connection (or something similar cause I get it in spanish).

I deleted and installed back the plugin and it didn't work.

1 Accepted Solution

Accepted Solutions

Re: Dropbox is not connecting with gmail

Iliana-DBX
Dropboxer

Hello there! Others were reporting this issue on another thread. 
See the solution here: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/I-keep-getting-quot-Dropbox-refuses-to...

View solution in original post

7 Replies 7

Re: Dropbox is not connecting with gmail

Daphne
Dropboxer
Hi there @Mundomoni, thanks for reaching out!

Can you send me a screenshot of the error that you're getting?

Just to confirm too, what steps are you taking to try and attach files from Dropbox? Where in the process do you get this error message?

Looking forward to hearing back from you!

Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not connecting with gmail

Mundomoni
Explorer | Level 4

 

Hi Daphne, many thanks for your fast response!

The problem happens when I try to attach a file link in gmail via dropbox with the pluggin:image.png

 

 

 

 

 

It appears the usual window to get access to the dropbox files but I get this message:

image.png

 

 

 

 

 

Sorry about my english and thanks for your help!

Re: Dropbox is not connecting with gmail

Daphne
Dropboxer
Thanks for those screenshots, much appreciated @Mundomoni!

Can you let me know if you get the same error when you use an incognito/private browsing window?

If so, how about when using another web browser altogether?

Daphne
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

Re: Dropbox is not connecting with gmail

Mundomoni
Explorer | Level 4

HI Daphne

I've done the same in an private browsing window ant I hace the same problem.

I've also tryed to do the same in another web browser but I couldn't find the DB externsion for Edge or Firefox (i'm using Chrome).

My Dropbox account works fine... I don't know where is teh problem :thinking:

Re: Dropbox is not connecting with gmail

rolfmueller
Explorer | Level 4
Hello,

is that possible?

Greetings Rolf

Re: Dropbox is not connecting with gmail

Mundomoni
Explorer | Level 4

Hi Rolf, I don't understand what do you mean. Is what possible?

Re: Dropbox is not connecting with gmail

Iliana-DBX
Dropboxer

Hello there! Others were reporting this issue on another thread. 
See the solution here: https://www.dropboxforum.com/t5/Dropbox-installs-integrations/I-keep-getting-quot-Dropbox-refuses-to...

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Top contributors to this post

  • User avatar
    Iliana-DBX Dropboxer
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    Mundomoni Explorer | Level 4
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    rolfmueller Explorer | Level 4
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    Daphne Dropboxer
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