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Dropbox is not opening at login after upgrading to Big Sur

Dropbox is not opening at login after upgrading to Big Sur

Explorer | Level 3

Dropbox is not opening at login after upgrading to Big Sur. I'm on Dropbox v111.4.472 Big Sur 11.0.1. Anyone know what problem is?

1 Accepted Solution

Accepted Solutions

Re: Dropbox is not opening at login after upgrading to Big Sur

Dropboxer

Hi @layo, thanks for messaging today!

 

Are you getting an error when the app is loading, or are you not having anything load at all?

 

Could you try reinstalling the app, without uninstalling first, using this link, rebooting the machine and let me know how it goes?


Jay
Community Moderator @ Dropbox
dropbox.com/support


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View solution in original post

9 Replies 9

Re: Dropbox is not opening at login after upgrading to Big Sur

Dropboxer

Hi @layo, thanks for messaging today!

 

Are you getting an error when the app is loading, or are you not having anything load at all?

 

Could you try reinstalling the app, without uninstalling first, using this link, rebooting the machine and let me know how it goes?


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox is not opening at login after upgrading to Big Sur

Explorer | Level 3

I've tried that and it seems to have fixed problem - Dropbox now opening at login. Many thanks.

Re: Dropbox is not opening at login after upgrading to Big Sur

Explorer | Level 3

i have ther same problem and have tried this twice it does not work for me

Re: Dropbox is not opening at login after upgrading to Big Sur

Dropboxer

Thanks for joining us here @cliffreeves!

 

Can you let me know which version of the app you have installed at the moment?

 

Also, please confirm that you have this option enabled in the desktop app preferences, under the "General" tab, to start the app on system startup.

 

Keep me posted!


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not opening at login after upgrading to Big Sur

Explorer | Level 3

thanks, it is v111.4.472 as guided to by a contact from dropbox yesterday. and yes the box is ticked for start up.

Re: Dropbox is not opening at login after upgrading to Big Sur

Dropboxer

Hey there @cliffreeves; are you still having issues with this?


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not opening at login after upgrading to Big Sur

Explorer | Level 4

I'm having the same issue. Tried reinstalling. That didn't work. Tried launching from the application. That didn't work either. Any suggestions?

Re: Dropbox is not opening at login after upgrading to Big Sur

Dropboxer

Are you getting a specific error or it just won't start up @MDeLapa?

 

Does this persist after rebooting your computer? 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is not opening at login after upgrading to Big Sur

Explorer | Level 4

Walter - Thank you. I solved the problem by following the instructions here for an advanced install.

 

Michael

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