Dropbox is not opening at login after upgrading to Big Sur

[layo]

Dropbox is not opening at login after upgrading to Big Sur. I'm on Dropbox v111.4.472 Big Sur 11.0.1. Anyone know what problem is?

[Jay · Accepted solution]

Hi @layo, thanks for messaging today!

Are you getting an error when the app is loading, or are you not having anything load at all?

Could you try reinstalling the app, without uninstalling first, using this link, rebooting the machine and let me know how it goes?

[layo]

I've tried that and it seems to have fixed problem - Dropbox now opening at login. Many thanks.

[cliffreeves]

i have ther same problem and have tried this twice it does not work for me

[Daphne]

Thanks for joining us here @cliffreeves!

Can you let me know which version of the app you have installed at the moment?

Also, please confirm that you have this option enabled in the desktop app preferences, under the "General" tab, to start the app on system startup.

Keep me posted!

[cliffreeves]

thanks, it is v111.4.472 as guided to by a contact from dropbox yesterday. and yes the box is ticked for start up.

[Walter]

Hey there @cliffreeves; are you still having issues with this?

[MDeLapa]

I'm having the same issue. Tried reinstalling. That didn't work. Tried launching from the application. That didn't work either. Any suggestions?

[Walter]

Are you getting a specific error or it just won't start up @MDeLapa?

Does this persist after rebooting your computer? 

[MDeLapa]

Walter - Thank you. I solved the problem by following the instructions here for an advanced install.

Michael