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Dropbox is synching all my folder on my pc

Dropbox is synching all my folder on my pc

MosabSoufi
Explorer | Level 3

Dear Support,

 

I downloaded Dropbox on my new PC, I just want to sync my dropbox folder .. now all my folders are been synched !!! how to remove it and only synch the dropbox folder ?!!

 

please it's annoying me seeing all my folders on PC is syncing .

 

Waiting for your feedback 

12 Replies 12

Re: Dropbox is synching all my folder on my pc

Walter
Dropboxer
Hi @MosabSoufi; welcome to our Community and happy Monday!

It sounds like you enabled the computer backup feature. 

If that' s the case, you can disable it by following these steps.

Keep me posted!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is synching all my folder on my pc

MosabSoufi
Explorer | Level 3

Hello, yes is still not possible I'm opening the Backup tab but this all I can see.. I can't remove amything if I deselect all folders then I can't proceed !!

 

1.GIF2.GIF

 

4.GIF

 

Re: Dropbox is synching all my folder on my pc

MosabSoufi
Explorer | Level 3

Please see my Backup folder in DropBox Folder 

 

PC Folder in Dropbox.GIF

Re: Dropbox is synching all my folder on my pc

Jay
Dropboxer
Hi @MosabSoufi, it looks like it's already been disabled.

Could you try going to the Account tab in the desktop preferences, press Alt+H, and then 'Reset OS folders locations'.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is synching all my folder on my pc

MosabSoufi
Explorer | Level 3

Hello Jay,

 

it worked, but when I try to delete the folder from DropBox still everything gets deleted (Desktop+Downloads).

 

how to fix it?

 

Capture.GIF

Re: Dropbox is synching all my folder on my pc

Jay
Dropboxer
If you're getting that behavior, then it didn't work, since these files are still associated to the Dropbox folder.

Are you able to reset the folder locations using these steps?

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is synching all my folder on my pc

TS17
Explorer | Level 3

Jay,

This is really very painful of  dropbox creating so a lock in.

I tried to change the location  with the folder as  a test (folder:picture)  and to reset to standaard location,

tried to change the location manuals , but everytime did get system message not possible.

Then copied the pictures in an other temp directory and then tried  to change location not possible ,

tried to delete the folder in  dropbox common folder, not possible.

Can you please check if any other solution is possible ?

 

This is really painfull to see this kin dof lock in of dropbox.

 

 

TS17_0-1616747213096.png

 

see attached print screen 

Re: Dropbox is synching all my folder on my pc

Jay
Dropboxer
If you're not on a Dropbox Basic plan with more than 3 devices, try disconnecting your device from the account completely from this page

Then, try the Alt+H steps and the previous info I provided.

Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox is synching all my folder on my pc

TS17
Explorer | Level 3

Sorry Jay,

I dont understand when to use ALT+H key. 

 

but see print screen 

TS17_0-1616769176215.png

 

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