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Dropbox keeps syncronizing everything

Dropbox keeps syncronizing everything

Antonio23
Explorer | Level 4

I recently update my Dropbox app however it keeps synchronizing EVERY single files. Before, I updated it only synchronize either new files or edited files. But, now it never stops. I'm using macOS High Sierra and Dropbox 82.4.152. I have a Dropbox Plus 2T plan.

4 Replies 4

Re: Dropbox keeps syncronizing everything

Lusil
Dropboxer

Hi there @Antonio23, thanks for reaching out to us about this!

To ensure troubleshooting, could you please send me a screenshot (without personal info) of what the Dropbox icon shows when you hover over in your menu bar?

Could you also let me know if you have more than 300,000 files in your Dropbox folder? Although this is a soft limit, please note that the performance of the desktop app may decline if you have more than that. 

Keep me posted!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox keeps syncronizing everything

Antonio23
Explorer | Level 4

Thank you for your support. This is what what Dropbox shows, yes I do have more than 300k files, it is now syncronizing ~82k files even though I haven't changed that many files.

Screen Shot 2019-10-26 at 6.19.31 PM.png

 

 

Screen Shot 2019-10-26 at 6.10.44 PM.png

Re: Dropbox keeps syncronizing everything

Antonio23
Explorer | Level 4

My Dropbox is working properly again 🙂 apparently updating Dropbox force to resyncronize everything, once it is done, it came back to normal

Re: Dropbox keeps syncronizing everything

Lusil
Dropboxer

That's great, @Antonio23! Glad to hear all's back on track. 

If you have any other questions in the future, just give us a shout. 

In the meantime, have a lovely week ahead!


Lusil
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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