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Dropbox link sent to mobile doesn't work while it does on PC. Any ideas?

New member | Level 2
New member | Level 2

Dropbox link sent to mobile device Samsung Phone doesn't open, but works fine on PC.

1 Accepted Solution

Accepted Solutions
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Re: Dropbox link

Dropboxer
Dropboxer
Hi Mark, what error do you get when attempting to open the link?
 
What browser are you using? Is it opening in the Dropbox mobile app? What kind of file is it?
 
Any info you can provide would be great!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

1 Reply 1
Highlighted

Re: Dropbox link

Dropboxer
Dropboxer
Hi Mark, what error do you get when attempting to open the link?
 
What browser are you using? Is it opening in the Dropbox mobile app? What kind of file is it?
 
Any info you can provide would be great!

Jay
Community Moderator @ Dropbox
https://dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

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