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Dropbox login problem on PocketBook

Dropbox login problem on PocketBook

DUUD
New member | Level 2

I ran into problem with login on PocketBook integration. 
Once I try to enter the account (I type login and password correctly) and press log in the small circle starts rotating near the login button. After 5 seconds it disappears and nothing happens.
How can I solve this problem?

(Model№PB740-2, all the fimmware updated)

 

1 Accepted Solution

Accepted Solutions

Re: Dropbox login problem on PocketBook

DUUD
New member | Level 2

Here is what PocketBook support asked me to do and it helped:

"

To solve the problem, we recommend you to perform the factory reset by choosing "Settings - Maintenance - Factory Reset". 
Please note, that all notes and bookmarks will be deleted.
Also, please, specify the serial number of your device, Settings - About device - Device model - Serial number.
 
Check whether the device functions properly afterwards and kindly inform us the result.
 
Best regards,
Customer Support Team
"

I am posting this information here to help others with the same problem.


View solution in original post

2 Replies 2

Re: Dropbox login problem on PocketBook

Mark
Super User II

As its a third party tool you need to speak to Pocketbook I'm afraid


 


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Re: Dropbox login problem on PocketBook

DUUD
New member | Level 2

Here is what PocketBook support asked me to do and it helped:

"

To solve the problem, we recommend you to perform the factory reset by choosing "Settings - Maintenance - Factory Reset". 
Please note, that all notes and bookmarks will be deleted.
Also, please, specify the serial number of your device, Settings - About device - Device model - Serial number.
 
Check whether the device functions properly afterwards and kindly inform us the result.
 
Best regards,
Customer Support Team
"

I am posting this information here to help others with the same problem.


View solution in original post

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