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Dropbox mobile app on iOs crashes when opened.

ZL97 New member | Level 2
New member | Level 2

Hi! I’ve recently had trouble loading my iPhone Dropbox App. It crashes and does not even open. So i tried to delete and redownload, but every time I try to do so in the app store, it stays on loading and never starts downloading. Is this issue my phone or Dropbox?

1 Reply 1

Re: Cannot open iphone app

Dropboxer
Dropboxer

Hi @ZL97 - welcome to the Community!

I'm sorry to hear your mobile app on your iOS device is crashing. Let's take a look now!

At first, could you let me know if you're on the most updated version of the OS of your iPhone?

Have you rebooted your device at all lately?

Let me know what you find and we'll take it from there. 



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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