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Dropbox not opening in 3rd party apps

Dropbox not opening in 3rd party apps

Mrsmeaganwing
New member | Level 2

Hello,
My Dropbox isn’t showing up on my iPad Pro when I go to use it to open files in apps like Cricut Design Space or Procreate. How do I fix this? I’ve already tried uninstalling and reinstalling and that didn’t do anything.
Thank you!

3 Replies 3

Re: Dropbox not opening in 3rd party apps

Jay
Dropboxer

Hi @Mrsmeaganwing, thanks for messaging the Community!

 

Are you referring to the Dropbox app or service not appearing as an option within those apps, like you would do with another cloud service?

 

If so, could you check the iOS Files app and see if Dropbox is visible there. If not, in that app, go to Locations, Edit, and enable Dropbox, and test again to see if this works.

 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not opening in 3rd party apps

Leon10-e
New member | Level 2
I have the same problem, but not in every app. In my mail & a printer app I can access my dropbox files, but in the Cricut Design Space app not. Any idea where I have to change a setting? Just two weeks ago I was still able to access those dropbox files in the Cricut app

Re: Dropbox not opening in 3rd party apps

Jay
Dropboxer

Hi @Leon10-e, I'm sorry to hear about this. Have you tried contacting the Cricut developers to see if they're aware of this issue in their app?

 

Let me know what you find out!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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