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Dropbox not running on Windows 10 May 2020 Update

Helpful | Level 6

You may have heard about the new memory usage improvement feature of Microsoft Windows 10 May 2020 Update.

This feature is being used by the new Microsoft Edge Chromium-based browser ro reduce memory consumption. Also Google is looking to use this feature for Google Chrome for the same reason.

 

Turns out one can globally enable this feature for all applications in the Windows 10 system. I did  that just to found Dropbox stopped working. It took me some hours to realize what the problem was. 

 

If you are experiencing running and/or installation problems with Dropbox on Windows 10 after May 2020 Update you may take a look if this segment heap feature is either globally or per-executable enabled.

 

Google for 'windows 10 segment heap disable'

1 Accepted Solution

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Re: Dropbox not running on Windows 10 May 2020 Update

Helpful | Level 6

It's not a query. I'm just trying to share the experience I had.

 

There was no error mesage. Dropbox simply didn't start after a reboot.

 

I solved it on my own.

 

View solution in original post

2 Replies 2
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Re: Dropbox not running on Windows 10 May 2020 Update

Dropboxer
Dropboxer

Hi @josuegomes; welcome to our Community!

 

I'm not sure how your post's title is related to your query; could you elaborate a tad for me please?

 

Also, if you can send me screenshot of the exact error our desktop app was giving you so I can have a visual too, I'd appreciate it.

 

Thanks a bunch!



Walter
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Dropbox not running on Windows 10 May 2020 Update

Helpful | Level 6

It's not a query. I'm just trying to share the experience I had.

 

There was no error mesage. Dropbox simply didn't start after a reboot.

 

I solved it on my own.

 

View solution in original post

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