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Dropbox not showing up in Document Browser for new iOS App

Dropbox not showing up in Document Browser for new iOS App

Nick-Kleinschmidt
Explorer | Level 3

I was hoping that using the iOS Document Browser would allow me to read/write files in Dropbox, since Dropbox shows up in the Files app as of recent iOS versions, but Dropbox doesn't show up in my new app. I'm creating a new iOS app using Apple's SDK. I have Dropbox installed on my device, but haven't integrated the Dropbox SDK into my app.

 

When I open my Files app, I see the standard options (iCloud Drive, On my iPhone, Recently Deleted) plus a few cloud services (Google Drive, Dropbox, Quip)

 

When I create a new Document Based App, I see the standard options + only Google Drive. This is after hitting ... -> Edit, so Dropbox isn't just hidden. There's no way to access it in my app. See this post for screenshots - https://stackoverflow.com/questions/62660099/why-dont-some-services-show-up-in-the-ios-document-brow...

 

Is this a known issue? I was hoping that using the Document Browser would get me Dropbox integration without having to bundle the SDK, since it seems to work in the Files app, so disappointed that it works for Google Drive but not for Dropbox. Is there something I need to customize in my app to make Dropbox show up using the Document Browser?

 

Steps to reproduce:
1. Create a new Document-based app following Apple's instructions - https://developer.apple.com/documentation/uikit/view_controllers/adding_a_document_browser_to_your_a...
2. Launch it on iPhone
3. See iCloud and Google Drive working automatically in my app, don't see Dropbox
4. Navigate to root of the document browser, tap ... -> Edit, verify that Dropbox isn't present
5. Quit my new app and open the Files app, verify that Dropbox is present

3 Replies 3

Re: Dropbox not showing up in Document Browser for new iOS App

Walter
Dropboxer

Hi @Nick-Kleinschmidt; how are you today?

 

I'm not sure we can help much with this as you're practically using the API endpoints offered by Apple to create your own app so you may want to check with them on this for further guidance. 

 

Just to make sure we've covered all bases here, can you let me know if you're able to see your app under your account's connected apps tab? 

 

Keep me posted Nick! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not showing up in Document Browser for new iOS App

Nick-Kleinschmidt
Explorer | Level 3

I'm not creating a Dropbox app, so no, I don't see it listed in my connected apps. Dropbox is available in the Files app on my device, and I don't see the Files app in my connected apps either.

 

Here's the situation - Apple provides a document browser (UIDocumentBrowserViewController) that allows users to navigate files stored on their device or in cloud storage. There's an interface to provide files to that browser (File Provider) which Dropbox implemented, and that's how Dropbox shows up in the Files app.

 

What I'm trying to understand is why Dropbox doesn't show up in any other apps besides the Files app. It's not showing up in my app, but it's also not showing up in Apple's Pages app, which uses the same file browser as the Files app. Dropbox doesn't show up in many of the top Markdown editors available on the app store, since they use that same file browser. Some of your competitors (Google Drive, iCloud) work out of the box, so if this is a bug, I assumed you'd want to fix it.

 

Just to be clear - I understand that I could add the Dropbox SDK, but Google Drive and iCloud work out of the box with no SDK required in my app.

Re: Dropbox not showing up in Document Browser for new iOS App

Jay
Dropboxer

Hi @Nick-Kleinschmidt, I can see from your previous post in the API forum that you’ve created a ticket, and that a specialist team is looking into this for you, according to our system.

 

They would be better placed to assist you on this, as it’s related to how iOS connects to the Dropbox mobile app, which we wouldn't have knowledge of.

 

I hope they're able to shed some light on this matter for you!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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