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Dropbox not showing

Dropbox not showing

drmajor
Explorer | Level 3

Dropbox not showing  in MAC 10.15.7 finder and not wanting to run.  I have downloaded new.  When I try to run it, nothing.

15 Replies 15

Re: Dropbox not showing

Jay
Dropboxer

Hi @drmajor, thanks for messaging the Community!

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
 

Let me know how it goes!


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not showing

drmajor
Explorer | Level 3

No Luck....

In terminal:

To update your account to use zsh, please run `chsh -s /bin/zsh`.
For more details, please visit https://support.apple.com/kb/HT208050.
iMac:~ davidmajor$ sudo chown "$USER" "$HOME"
Password:
Sorry, try again.
Password:
Sorry, try again.
Password:
sudo: 3 incorrect password attempts
iMac:~ davidmajor$ sudo chown "$USER" "$HOME"
Password:
Sorry, try again.
Password:
iMac:~ davidmajor$ sudo chown -R "$USER" ~/Dropbox
iMac:~ davidmajor$ sudo chmod -R u+rw ~/Dropbox
iMac:~ davidmajor$ sudo mv ~/.dropbox ~/.Trash/dropbox.old
iMac:~ davidmajor$ sudo chmod -N ~
iMac:~ davidmajor$ sudo mv /Library/DropboxHelperTools ~/DropboxHelperTools.old
iMac:~ davidmajor$

 

 

Still downloaded new Dropbox and installed after deleting and reboot.

 

Dropbox still is not showing in Finder as a harddrive, as it originaly did.

Re: Dropbox not showing

Jay
Dropboxer

It looks like your Terminal is rejecting your password for your computer in order to make the changes in that article. Are you certain you're getting the case and password correct?

 

If so, you might more security settings on the device which is preventing you from making these changes.

 


Jay
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not showing

drmajor
Explorer | Level 3

Password is right and caps right.

 

Not sure where else to go... No security installed but what comes on the Mac.

Re: Dropbox not showing

Daphne
Dropboxer

Hey @drmajor!

 

Just to clarify, once you download the app, is the installer not running on your computer? Or is the app not running after installation?

 

If the installer isn't running, can you try using the offline installer from here?


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not showing

drmajor
Explorer | Level 3

I deleted all dropbox from Mac.

Downloded installer and installed.

 

Installer runs fine.

Program will not run after that.

Re: Dropbox not showing

Daphne
Dropboxer

If you try and launch the app from the Applications window, do you see the Dropbox icon in the menu bar at all, @drmajor?

 

Even if it only appears for a second and then disappears, this would be helpful to know.


Daphne
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox not showing

drmajor
Explorer | Level 3

No

Re: Dropbox not showing

Lusil
Dropboxer

Hey @drmajor, out of curiosity, do you have any third party apps, like security apps or antivirus, that could be affecting the desktop app?


Lusil
Community Moderator @ Dropbox
dropbox.com/support


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