I was just able to solve this slow upload problem for my computer.
Setup: Macbook 13" retina, Xfinity turbo boost internet, Airport Extreme router
Problem: Trying to upload 250GB to Dropbox showed highly variable upload speeds ranging from 1kb/s to 1,600kb/s. Both Download and Upload Bandwidth settings at the time were set to "No Limit". Was trying to upload for 3 days continuously with minimal progress.
First Attempt: I changed the Download Bandwidth limit to 150kb/s and kept Upload at No Limit. Now, upload speeds stay within 1,200 to 1,600kb/s range consistently. ETA is 26 hours! (Instead of "Grab a Snickers")
Second Attempt: Upload stalled overnight one hour after I went to sleep. My Macbook Energy Saver Computer Sleep settings were set to Sleep in 1 hour. I changed that to "Never". (fingers crossed)
FINAL UPDATE - PROBLEM SOLVED!
Uploading to dropbox continuously at speed of 1300 - 1600 kb/s for more than 24 hours.
SUMMARY OF CHANGES:
Dropbox Bandwidth Preferences: Download Limit set to 150 kb/s. Upload set to "No Limit"
Macbook Energy Saver Settings: "Computer Sleep" set to "Never" and "Put hard disks to sleep when possible" box was Unchecked.
Hope this helps some of you find peace of mind.
Interesting post, Alexander!
Thanks or sharing.
Tried changing both UL and DL limits to 500KB/s vs "Don't Limit" and then tried to upload the same 2.5MB set of files as before. Then it took 20-25min. This time it was very quick! Either they - or my ISP - have fixed something since then or setting the limits to something other than no limit actually does help. Will probably try 1,000 KB/s limits as well as I have 80dn/10up.
Don't think it is related. This is what I would call coincidence.
It has been discuss and proven that upload is slow for both, Dropbox client with any settings and Web.
No offense but uploading 2.5MB "very quickly" is not saying much 😉
Maybe Dropbox (just maybe) is finally doing something about this because I have the feeling it has been faster for me also.
It's just too bad they do not even monitor their own f*****g forum! For that reason alone I will not be renewing my pro account when it expires.
I didn't think it would make any difference myself. But my post was because of actual experience already qualified by the potential of it possibly being fixed by Dropbox or the ISP. It worked at the time and that's actually all I care about.
Specifically transfer was approx 2 sec (which I would say is "very quickly" vs about 1,500 sec. for only 2.5MB. Or as much as 750x faster.
If the simple change does work (due to a software glitch no doubt), it may help someone.
HOWEVER - I did an additional test with the old settings (no limits) since (as above) the effect of this was actually unexpected. Performance was also OK now for no limit so it most likely confirms ISP or Dropbox changes/fixes in the interim.
Personally, I will still leave limits at 1,000/1,000 though as that will normally be adequate if actual speeds even reach those limits.
This is like being on an old dial up connection!!! I have tried ADSL, 3G, 4G and Fiberoptic! and it doesn't matter the speed with dropbox is just few kb.
Don't understand why people still use this or even pay for this!! I am going over to Google Drive.
How can Dropbox legally get away with charging customers for such horrible service and then not offer a pro-rated refund when they realize the service is unusable? I tried to upload 24GB of video files to my client, but Dropbox estimated it would take FOUR DAYS!!!! My Hightail account uploads 2GB in less than one hour, but that account will only accept files 2GB or less in size. Thus, I thought a "Pro" Dropbox account was the solution. After "dropping" $99 on a yearly subscription and wasting 2 hours of upload (only 134MB completed in TWO HOURS), I canceled my subscription, only to find that Dropbox won't honor a refund. This is piracy.
I just wanted to say, I think Dropbox speeds are improving again. I recently synced a new computer and the speed was very reasonable. I was syncing to Google Drive at the same time and it took much longer to sync the same files to Google Drive.
One other thing I wanted to add is, now that I'm on a newer/faster computer, I think Dropbox processes files much faster which helps with uploading them faster. On my old machine, the system would lag a lot while Dropbox was processing new files.
For the record, with a 2Gbps down/ 1Gbps up fiber connection running on a 2013 mac pro here in Tokyo, My upload speeds are hovering around 25Mbps. (I get roughly double this speed when uploading to amazon cloud drive via their desktop app). When using speed test on a regional server I regularly get over 900Mbps each way (my Gigabit ethernet to the modem is the bottleneck on the down stream). Even when connecting to a server in Palo Alto I get around 500Mbps up/750mbps down (though the ping is admittedly about 10 times longer).
Even if connecting to California were much slower, now that you have an office in Tokyo, I'd suggest that lack of global infrastructure on DropBox's part (read: servers in east Asia) won't really hold water, particularly when you're trying to attract clients in such a well connected part of the world.
To the dropbox team, if utilizing 1/20th of upstream bandwidth, and and being half as fast as the dismally slow competition is where you intend to be then I guess there's not much need to discuss things further, but I think the frustration in this thread is because customers love everything else about the product so much, it's a shame to have it handicapped this way.
I concede there are a lot of variables, but I think it's safe to say most of the people who have gotten all the way to page three of this thread have already double checked their bandwidth limiter settings in drop box and know what their ISP's upstream is. You dove a slightly deeper on your post back in *August* so let me dress some of those points:
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