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Dropbox not visible on files app on ios

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Dropbox not visible on files app on ios

New member | Level 2

dropbox can’t be viewed on files app after clicking edit & after reinstalling dropbox. anyone has brilliant ideas how to resolve this? it was working fine ytd and today it totally went missing. this is frustrating coz it makes dropbox useless on ios for sharing documents

1 Accepted Solution

Accepted Solutions
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Re: Dropbox not visible on files app on ios

New member | Level 2
Hi, it was not on the file app after reinstall. However it appear after i force restart the phone. did not look at the article but thanks for providing

View solution in original post

3 Replies 3
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Re: Dropbox not visible on files app on ios

Dropboxer

Hey @jove65, let's see what we can do here. 

 

Since you've already tried reinstalling the mobile app, could you make sure that Dropbox is included as a location in your Files app?

 

You can check out this article for more info. 

 

Give me a shout with any updates, thanks!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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Highlighted

Re: Dropbox not visible on files app on ios

New member | Level 2
Hi, it was not on the file app after reinstall. However it appear after i force restart the phone. did not look at the article but thanks for providing

View solution in original post

Highlighted

Re: Dropbox not visible on files app on ios

Dropboxer

A simple reboot is sometimes all that's needed.

 

Glad to hear that it did the trick for you!

 

If anything else happens in the future, just give us another nudge. 

 

In the meantime, I hope you have a wonderful rest of your week!


Lusil
Community Moderator @ Dropbox
https://dropbox.com/support


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