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Dropbox not working after migration to new MacBook.

Dropbox not working after migration to new MacBook.

Sopranos
Explorer | Level 3

Dropbox is not working anymore after migration to new MacBook. I sync the migration from my Synology NAS with the OSX Migration assistent. Hopefully you can help me. Thanks in advance.

 

 

bn.BUILD_KEY: Dropbox
bn.VERSION: 111.4.472
bn.constants.WINDOWS_SHELL_EXT_VERSION: 46
bn.is_frozen: True
machine_id: 4f1417ed-4cc2-5f5a-8f3d-d8ac0d6a8059
pid: 3490
ppid: 1
uid: 504
user_info: pwd.struct_passwd(pw_name='Sopranos1', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='SopranosPro', pw_dir='/Users/Sopranos1', pw_shell='/bin/bash')
effective_user_info: pwd.struct_passwd(pw_name='Sopranos1', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='SopranosPro', pw_dir='/Users/Sopranos1', pw_shell='/bin/bash')
euid: 504
gid: 20
egid: 20
group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged'])
effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged'])
DYLD_LIBRARY_PATH: None
cwd: '/'
     real_path='/'
            mode=0o40755 uid=0 gid=0
     parent mode=0o40755 uid=0 gid=0
HOME: '/Users/Sopranos1'
appdata: '/Users/Sopranos1/.dropbox/instance1'
         real_path='/Users/Sopranos1/.dropbox/instance1'
                mode=0o40700 uid=504 gid=20
         parent mode=0o40700 uid=504 gid=20
dropbox_path: '/Users/Sopranos1/Dropbox'
              real_path='/Users/Sopranos1/Dropbox'
                    mode=0o40700 uid=504 gid=20
              parent mode=0o40755 uid=504 gid=20
sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'
                      mode=0o100755 uid=504 gid=20
                parent mode=0o40755 uid=504 gid=20
trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'
                      not found
                parent not found
tempdir: '/var/folders/w6/kxvfyl1551l2nvwgrxrbq89c0000gr/T'
         real_path='/private/var/folders/w6/kxvfyl1551l2nvwgrxrbq89c0000gr/T'
                mode=0o40700 uid=504 gid=20
         parent mode=0o40755 uid=504 gid=20
Traceback (most recent call last):
  File "dropbox/client/main.pyc", line 808, in wrapper
  File "dropbox/client/main.pyc", line 6577, in finish_dropbox_boot
  File "dropbox/client/main.pyc", line 6057, in _init_components_for_account
  File "dropbox/client/main.pyc", line 5996, in create_sync_engine
  File "dropbox/sync_engine_boundary/factory.pyc", line 261, in make_sync_engine
  File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 337, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 163, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 155, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 226, in __init__
  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 629, in _init_new_engine_locked
  File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 218, in __init__
  File "extensions/nucleus/nucleus_python.pyx", line 88, in nucleus_python.NucleusSyncEngine.__cinit__
nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied"

 

1 Accepted Solution

Accepted Solutions

Re: Dropbox not working after migration to new MacBook.

Jay
Dropboxer

Hi @Sopranos, thanks for messaging the Community!

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
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View solution in original post

3 Replies 3

Re: Dropbox not working after migration to new MacBook.

Jay
Dropboxer

Hi @Sopranos, thanks for messaging the Community!

 

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
 

Keep me updated with any progress!


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

View solution in original post

Re: Dropbox not working after migration to new MacBook.

Sopranos
Explorer | Level 3

Hi Jay,

 

Thanks for your assistence, everything works fine now!

 

 

Regards,

 

Midas

 

 

Re: Dropbox not working after migration to new MacBook.

Jay
Dropboxer

Glad to hear it, @Sopranos! Enjoy your week ahead. 


Jay
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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