Dropbox not working after migration to new MacBook.

[Sopranos]

Dropbox is not working anymore after migration to new MacBook. I sync the migration from my Synology NAS with the OSX Migration assistent. Hopefully you can help me. Thanks in advance.

bn.BUILD_KEY: Dropbox

bn.VERSION: 111.4.472

bn.constants.WINDOWS_SHELL_EXT_VERSION: 46

bn.is_frozen: True

machine_id: 4f1417ed-4cc2-5f5a-8f3d-d8ac0d6a8059

pid: 3490

ppid: 1

uid: 504

user_info: pwd.struct_passwd(pw_name='Sopranos1', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='SopranosPro', pw_dir='/Users/Sopranos1', pw_shell='/bin/bash')

effective_user_info: pwd.struct_passwd(pw_name='Sopranos1', pw_passwd='********', pw_uid=504, pw_gid=20, pw_gecos='SopranosPro', pw_dir='/Users/Sopranos1', pw_shell='/bin/bash')

euid: 504

gid: 20

egid: 20

group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged'])

effective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=['root', '_nsurlstoraged'])

DYLD_LIBRARY_PATH: None

cwd: '/'

     real_path='/'

            mode=0o40755 uid=0 gid=0

     parent mode=0o40755 uid=0 gid=0

HOME: '/Users/Sopranos1'

appdata: '/Users/Sopranos1/.dropbox/instance1'

         real_path='/Users/Sopranos1/.dropbox/instance1'

                mode=0o40700 uid=504 gid=20

         parent mode=0o40700 uid=504 gid=20

dropbox_path: '/Users/Sopranos1/Dropbox'

              real_path='/Users/Sopranos1/Dropbox'

                    mode=0o40700 uid=504 gid=20

              parent mode=0o40755 uid=504 gid=20

sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox'

                      mode=0o100755 uid=504 gid=20

                parent mode=0o40755 uid=504 gid=20

trace.__file__: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

                real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc'

                      not found

                parent not found

tempdir: '/var/folders/w6/kxvfyl1551l2nvwgrxrbq89c0000gr/T'

         real_path='/private/var/folders/w6/kxvfyl1551l2nvwgrxrbq89c0000gr/T'

                mode=0o40700 uid=504 gid=20

         parent mode=0o40755 uid=504 gid=20

Traceback (most recent call last):

  File "dropbox/client/main.pyc", line 808, in wrapper

  File "dropbox/client/main.pyc", line 6577, in finish_dropbox_boot

  File "dropbox/client/main.pyc", line 6057, in _init_components_for_account

  File "dropbox/client/main.pyc", line 5996, in create_sync_engine

  File "dropbox/sync_engine_boundary/factory.pyc", line 261, in make_sync_engine

  File "dropbox/sync_engine/nucleus/classic_client/sync_engine.pyc", line 337, in __init__

  File "dropbox/sync_engine/nucleus/classic_client/modern_client/modern_client.pyc", line 163, in __init__

  File "dropbox/sync_engine/nucleus/classic_client/modern_client/base.pyc", line 155, in __init__

  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 226, in __init__

  File "dropbox/sync_engine/nucleus/classic_client/thin_adapter/in_proc.pyc", line 629, in _init_new_engine_locked

  File "dropbox/sync_engine/nucleus/thin_client/client.pyc", line 218, in __init__

  File "extensions/nucleus/nucleus_python.pyx", line 88, in nucleus_python.NucleusSyncEngine.__cinit__

nucleus_python.SyncEngineError: "Initializing engine |>> Initializing filesystem |>> Attempting to register icons |>> Opening dst |>> open syscall |>> Permission denied"

[Jay · Accepted solution]

Hi @Sopranos, thanks for messaging the Community!

If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
 

Keep me updated with any progress!

[Sopranos]

Hi Jay,

Thanks for your assistence, everything works fine now!

Regards,

Midas

[Jay]

Glad to hear it, @Sopranos! Enjoy your week ahead.