Dropbox not working in MacOS High Sierra

[wkyandy]

After updating to MacOS High Sierra 10.13, my dropbox on my Macbook Air start not syncing.  Then I tried to uninstall and then install the dropbox again.  However, when i press the dropbox icon after installation, it doesn't work at all and nothing happened.  I tried the above procedures for few times and still nothing come out though I successfully install it. The dropbox even not showing on the menu bar or in finder box.   

Any suggestions?  

[Zeipo]

Thx

[nonerpants]

@Zeipo - Can you tell me if you use the free or paid version of Dropbox? If the free, how much space do you have available/how much have you earned? Trying to narrow down commonalities between these machines that aren't syncing . . .

[Zeipo]

I am using the free version. I earned quite some GB since I am using the service already for some years. In a nutshell, I earned close to 20 GB and 54% are still available. On the mac I have at least 400GB available, so this shouldn't be the problem neither. On my MacMini, Dropbox is installed as well and there I don't have any issues. But obviously Dropbox was already installed before I upgraded to High Sierra and since I have no SSD in the MacMini the new file system of High Sierra wasn't applied.

[nonerpants]

I am also on the free version and was gifted 500gb of free space from someone who worked at Dropbox (in trade for work I did for them) - I really think this is an issue related to the latest High Sierra version 10.13.2 and the new apple file system - someone from Dropbox elevated the issue for me via support ticket and I'm crossing my fingers they're able to help fix it today. Sigh.

[Zeipo]

I keep my fingers crossed as well but so far no changes.

[nonerpants]

I'm going to downgrade to Sierra. I've heard nothing but various troubles from friends with High Sierra and I'm hoping downgrading this new machine fixes this Dropbox issue for now.

[Zeipo · Accepted solution]

It's working again! Great, thanks a lot!

[rellinor]

i have the same issues.  Did you ever solve the problem???

[Sanchez]

Hi again, everybody, 

I’m sorry to hear that you’re still experiencing this issue, and again I ask that you submit a ticket here for further investigation. This helps our team to keep track of all individual occurrences, and notify you directly when there’s any news. 

Thanks! 

[croppfox]

This fixed the problem for me too.