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Dropbox offline & online Desktop install problem win 10 (64)

Dropbox offline & online Desktop install problem win 10 (64)

Graphclipping
Helpful | Level 5

I have a problem several times that when i setup win10 64 bit first 1 day contunie running

my pc as well with desktop Dropbox apps. After  1 day suddenly the Desktop Dropbox

apps running stop, there are no work like share link, file share from Desktop Dropbox apps. Also nothing enable icon my exploler like attach. After then when i download offline installer and decide to install its little bit time showing start install but 3/4 seceond its automatically disappear. What's problme please fix it information.icon.png

1 Accepted Solution

Accepted Solutions

Re: Dropbox offline & online Desktop install problem win 10 (64)

Graphclipping
Helpful | Level 5

Hello Dropbox Team

Some How I installed an antivirus then my problem solved. Great recommendation.
 
Wtih Best Regards
Mizan

View solution in original post

4 Replies 4

Re: Dropbox offline & online Desktop install problem win 10 (64)

Walter
Dropboxer

Hey there @Graphclipping - sorry to hear you're having issues with installing our application on your computer (correct me if I got this wrong).

At first, can you let me know if you've hard-rebooted your computer to see if this persists?

In addition, can you try the offline installer of our latest stable version (found here: https://www.dropbox.com/downloading?build=75.4.142&plat=win&type=full) and let me know how it goes? If you get an error somewhere along the way, please forward me a screenshot so I can get a better understanding of the matter at hand.

While you're at it, please make sure that there's no antivirus, firewall or even VPN/proxy setting that might be interefering. 

Let me know the results!


Walter
Community Moderator @ Dropbox
dropbox.com/support


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Re: Dropbox offline & online Desktop install problem win 10 (64)

Graphclipping
Helpful | Level 5

Hello Dropbox Team

Some How I installed an antivirus then my problem solved. Great recommendation.
 
Wtih Best Regards
Mizan

View solution in original post

Re: Files Sharing places a problem when the  client sends

Graphclipping
Helpful | Level 5
Hi Dropbox support team
Thank you. Somehow I face a problem that Files Sharing places a problem when the 
client sends me files into the shared folder I didn't get to find any more files.
Please fix this problem.
Thanks

Re: Files Sharing places a problem when the  client sends

Walter
Dropboxer

Hi there @Graphclipping; long time no see!

 

Can you please provide some additional information so I can advise further?

 

For example, do both of you see those files on our website? Could it be that there's an incompatible character in their names that might be causing issues?

 

Let me know what you find!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, please give it a Like below.
:arrows_counterclockwise: Still stuck? Ask me a question!
:pushpin: Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.

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