My Dropbox folder is on a 3TB external drive, it recently got full so I changed to a new 5TB and the first sync (although it took a while) was fine. But then the sync started again and is now "stuck" on over 2m files, nothing is happening at all. I've tried changing the lightning ports, swapping out the cable for a direct USB3 to lighting cable in case the adaptor was slowing it, I've also reinstalled Dropbox completely. This is driving me crazy, does anyone have a fix for this problem?
Hey Walter, thanks for getting in touch.
It's stuck for days at a time, and it's been about 2 weeks since I successfully synced. In this time I have been trying different things like speed testing the drive, restarting, reinstalling Dropbox etc. I installed a new cable last night, and did a full reboot, so this most recent episode has lasted about 18 hours. I'm not getting any error messages from the drive or from the Dropbox desktop app that might explain what's going on.
Thanks Walter, but that is exactly what I did yesterday. I chose only the folder "Kingfisher Creative" to sync, mind you it is very large, around 2.7TB. That's why I had to move up to the 5TB drive.
Solved this myself, in the end.
I have CleanMyMac which, I realised, has an "uninstall software" feature that actually does work, unlike the advanced uninstall that Dropbox recommends (which, if your Dropbox is an external drive like mine, is really complex in Terminal). Once I reinstalled, I unchecked one biggish folder from the 2.7TB folder I wanted to sync, and about 48 hours later, it's all synced and up to date!
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