Dropbox installs & integrations
Connect your tools and content together with help from the Dropbox Community. Join a discussion or post a question of your own to get started.
I have dropbox installed on my cellphone and my laptop, i am unable to log in on the cellphone. Please help
Hi Walter,
Thank you so much, all sorted since deleting and reinstalling 🙂
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi, Its a Xiomi Redmi 9C
MIUI Version: MIUI Global 12.0.12 Stable, 12.0.12.0 (QCRMIXM)
Android Version: 10QP1A.190711.020
Android Security Patch Level: 01.04.21
When I try to sign in on the app on the phone I get an error message saying Sign-in failed, incorrect email or password! My email address and password are 100 percent correct as I am signed in on the web with them!
Thanks for your assistance.
Thanks for the additional details @EliteDeco!
Can you please try completely uninstalling the app from your device and installing it anew?
If you still get the same error afterwards, please send me a screenshot so that I can have a visual too.
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
Hi Walter,
Thank you so much, all sorted since deleting and reinstalling 🙂
Walter
Community Moderator @ Dropbox
dropbox.com/support
Did this post help you? If so, please give it a Like below.
Still stuck? Ask me a question!
Tips & Tricks Find new ways to stay in flow or share your tips on how you work smarter with Dropbox.
The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community.
Sound good? Let's get started.Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on Twitter or Facebook.
For more info on available support options, see this article.
If you found the answer to your question, please 'like' the post to say thanks to the user!